How Social Media Can Lead to Lowball Offers or Denied Claims in Injury Cases

February 23, 2025

The Risks of Social Media in Personal Injury Claims

Social media has become an integral part of our daily lives, allowing us to connect, share experiences, and document moments. However, when involved in a personal injury case, what you post online can significantly impact the outcome of your claim. Understanding how social media can lead to lowball offers or denied claims is crucial for anyone navigating this complex landscape.

1. Evidence Trap

Insurance companies and defense attorneys often scour social media profiles for content that could undermine your claim. For instance, if you post photos of yourself engaging in activities that contradict your reported injuries—such as hiking or attending social events—these images can be used to argue that your injuries are not as severe as you claim.

This tactic can lead to lowball offers or outright denials of your claim based on perceived inconsistencies between your posts and your injury assertions.

2. Perception Management

The way you present yourself on social media can shape perceptions about the severity of your injuries. A cheerful post about a recent outing may be interpreted by insurance adjusters as evidence that you are not suffering as much as you claim. This perception game can significantly influence how your case is evaluated, leading to reduced settlement offers or denial of claims altogether.

3. Misinterpretation of Posts

Even seemingly harmless posts can be taken out of context. For example, a post expressing gratitude for feeling "better" might be misconstrued as an admission that you have fully recovered from your injuries. Such misinterpretations can damage your credibility and provide ammunition for the opposing side to challenge your claims.

4. Privacy Concerns

Many individuals believe that setting their social media profiles to private will shield them from scrutiny. However, privacy settings do not guarantee protection; opposing parties can still obtain information through screenshots or mutual connections. Courts have also ruled that private posts may be discoverable if deemed relevant to the case, further complicating matters.

Read: The Psychology Behind Accepting Low Offers in Personal Injury Claims

Strategies to Protect Your Claim

1. Limit Social Media Activity

While it’s important to stay connected with friends and family, consider limiting your social media activity during your personal injury case. Avoid posting anything related to the accident, your injuries, or your recovery process.

2. Be Cautious with Posts

If you must use social media, think carefully about what you share. Avoid posting photos or updates that could be interpreted as contradicting your claims about the severity of your injuries.

3. Consult with Your Attorney

Before posting anything on social media during your case, consult with an experienced personal injury attorney. They can provide guidance on what is safe to share and help ensure that your online presence does not inadvertently jeopardize your claim.

4. Monitor Tags and Mentions

Be aware of how friends and family may tag or mention you in their posts. Even if you are cautious about what you share, others may inadvertently post content that could harm your case.

The impact of social media on personal injury claims cannot be underestimated. Posts that seem innocent can lead to lowball offers or denied claims if they contradict the severity of your injuries or create negative perceptions about your case.

If you need assistance navigating the complexities of a personal injury claim or have questions about how social media might affect your situation, Hall & Dixon is here to help. Their experienced legal team specializes in personal injury cases and can provide tailored guidance to ensure you receive the compensation you deserve. Contact Hall & Dixon today for expert support in handling your personal injury claims in North Carolina.

Read: Understanding Policy Limits: A Factor in Low Settlement Offers